FAQ

 General information 

What are the house rules of the festival?

Soon, you will find the house rules of the festival here.

I have a remark/tip, where can I post this?

You can send all your remarks and tips to:  festival@nostalgie.eu  

I still have a question that is not answered here on this page. 

You can send your question to  festival@nostalgie.eu , and we will be happy to help you!

 

 

 Ticket 

How much does a Nostalgie Beach Festival ticket cost?

Tickets for Saturday August 8 cost 68 euros (including VAT, costs and toilet).
Tickets for Sunday 9 August cost 50 euros (including VAT, costs and toilet).
If you purchase a ticket for the weekend (Saturday and Sunday), you get a 5 euro discount (including VAT, costs and toilet).


I bought a weekend ticket, but I received 2 separate tickets. Is this normal?
Definitely. If you purchase a ticket for teh weekend, you will receive 2 separate tickets. 1 ticket for Saturday and 1 ticket for Sunday.
 

Is it cheaper to buy a weekend ticket, instead of buying tickets separately per day?
Yes, this is cheaper. If you purchase a ticket for the weekend (Saturday and Sunday), you get a 5 euro discount (including VAT, costs and toilet).

Can I buy VIP-tickets?

No, VIP-tickets are not available.

 

Any special promotions of buying 10 or more tickets?

No.

 

Where can I buy my tickets?

You can only buy tickets on this website or at  Ticketmaster.be .

Can I get an invoice of my purchase?

Yes you van. You can request your invoice, by sending an e-mail to  help@ticketmaster.be  with the following information: date of ticket purchase, ticket order number, amount of tickets, name & billing details.

I ordered and payed my ticket(s), but I did not receive them in my mailbox.

You did not receive your tickets? Check your spam mailbox. Did not find them there? No worries! Contact  help@ticketmaster.be  and they will help you out!

Can I cancel my tickets?

No. Bought tickets can not be canceled. The tickets are not exchangeable.

Does the name on your festival ticket not match with your own name?

Don’t worry too much about this! If the ticket was purchased via the official channels, it’s valid.

Do children have free access to the festival?

Children up to 12 years old have free access  to the Nostalgie Beach Festival, but they have to be accompanied by an adult. We base ourselves on the exact age of the child at the time of the festival and not the year of birth. Make sure you can prove your child's age with his/her kids ID. This festival is specifically oriented on adults, so there are no facilities for children.

 Festivalpark 

Is the Nostalgie Beach Festival accessible for people with a disability?

Yes. In collaboration with Inter, we put in a great effort to make the festival accessible to the disabled. So we have paid a lot of attention to the accessibility of the festival site and its surroundings. For further information, click  here .

Does the festival offer free earplugs?

Yes, free earplugs are available at the information booth and the merchandise stand.

Is the use of toilets free?

Yes, the use of toilets is free.

Can I bring a backpack/purse?

You can bring a small backpack or purse. Backpacks or purses, bigger dan 45cm, are not allowed at the Nostalgie Beach Festival! Please keep that in mind!

Where can I go for first aid?
The Red Cross is present during the festival and is available to help you in case of an emergency. Follow the signs on the site.

Am Iallowed to bring food and drinks to the festival?

You are not allowed to take your own food and drinks to the festival. If you need certain drinks of food for a medical reason, you need to fill in  this form .

How do I get my Drinks & Food card?

You can already buy your Drink & Food vouchers now online. At the festival the card will cost 1 euro, if you buy the vouchers online, the service is totally free. The Drink & Food vouchers that you order now, can be exchanged at the festival for the real Drink & Food card.

Can I get a refund on the Drinks & Food card?

Yes, you can get a refund after the festival. More information will be available soon.

Are the Drinks & Food vouchers valid for both festival days?
Yes. The Drinks & Food vouchers are valid on both Saturday & Sunday.


Is a campsite being organized near the festival site?
No, but there are quite a few campsites and a few hotels in the immediate vicinity of the festival park.
Surf to visit.middelkerke.be or inquire at the Middelkerke Tourist Office: Joseph Casselaan 1, 8430 Middelkerke, 059 30 03 68, tourism@middelkerke.be

Can I make a withdraw cash at the festival?

No, we don’t have an ATM at the festival.

 

Lost & found

Lost your keys, wallet, phone…? That’s annoying, but it happens. All lost objects will be gathered at the info stand. Found something yourself? Drop it off at the info stand.

All items that haven’t been collected on the festival will be transfered to the police station of Middelkerke after the festival. Adress: Spermaliestraat 21, 8431 Middelkerke.

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